Cancellation Timeframe
Once you place an order, we immediately start working to get it into production as quickly as possible. Because of this, you have a 24-hour window after placing your order to cancel or make any changes. If more than 24 hours have passed, you can still reach out to us, and we’ll do our best to find a solution as soon as possible.
Cancellation Process
To cancel your order, please email us at support@fakhraindustry.com and include your order ID in the subject line for quick identification. Once we receive your request, our team will promptly acknowledge it and guide you through the cancellation process. There are no extra fees for canceling your order, and you’ll receive a full refund.
Please allow up to 10 business days for the refund to appear in your account, depending on your bank’s processing time. If you don’t see the refund after this period, please contact us, and we’ll ensure you get the best possible resolution.
